How to Start a Car Window Repair Business

Car window repair businesses service customers with broken or cracked front and rear windshields and windows.

Ready to turn your business idea into a reality? We recommend forming an LLC as it is the most affordable way to protect your personal assets. You can do this yourself or with our trusted partner for a small fee.

 Northwest ($29 + State Fees)

DIY: How to Start an LLC

Start a car window repair business by following these 10 steps:

  1. Plan your Car Window Repair Business
  2. Form your Car Window Repair Business into a Legal Entity
  3. Register your Car Window Repair Business for Taxes
  4. Open a Business Bank Account & Credit Card
  5. Set up Accounting for your Car Window Repair Business
  6. Get the Necessary Permits & Licenses for your Car Window Repair Business
  7. Get Car Window Repair Business Insurance
  8. Define your Car Window Repair Business Brand
  9. Create your Car Window Repair Business Website
  10. Set up your Business Phone System

We have put together this simple guide to starting your car window repair business. These steps will ensure that your new business is well planned out, registered properly and legally compliant.

Exploring your options? Check out other small business ideas.

STEP 1: Plan your business

A clear plan is essential for success as an entrepreneur. It will help you map out the specifics of your business and discover some unknowns. A few important topics to consider are:

Luckily we have done a lot of this research for you.

What will you name your business?

Choosing the right name is important and challenging. If you don’t already have a name in mind, visit our How to Name a Business guide or get help brainstorming a name with our Car Window Repair Business Name Generator

If you operate a sole proprietorship, you might want to operate under a business name other than your own name. Visit our DBA guide to learn more.

When registering a business name, we recommend researching your business name by checking:

  • Your state’s business records
  • Federal and state trademark records
  • Social media platforms
  • Web domain availability

It’s very important to secure your domain name before someone else does.

What are the costs involved in opening a car window repair business?

Opening your own car window repair business can be daunting, at first. You will find, though, that the path to successful ownership is not as difficult as imagined by some. To begin, create a business plan with financial and personal goals, both short and long term. Acquire the proper licenses and insurance for your business. You will need to purchase professional tools for removing and installing windshields and windows. You will also spend money on renting a brick-and-mortar location for your shop, plus the monthly utilities costs. It is advised that you begin your business with at least three months of backing finances, to make sure you weather the storms of opening your own business.

What are the ongoing expenses for a car window repair business?

Insurance, licensing, rental and utilities, and parts and materials are all continuing costs. You’ll also continue to buy replacement tools, shop supplies, and pay your employee salaries with the revenue generated.

Who is the target market?

Auto glass repair shops focus on customers needing to replace broken or damaged car windows. Whether as individuals, or as part of an insurance replacement claim, customers will often seek you out. They will find you, based on price, location, and reputation or recommendation, so make sure your customer service skills are top notch and on display.

How does a car window repair business make money?

Car window repair businesses make money from customer repair orders. Some orders will be from individuals choosing to fix broken or damaged windows from their own pockets. Other repair orders will be generated from insurance claims.

How much can you charge customers?

Window replacement costs will depend on the type of vehicle and which windows are being replaced, although most windshields will average around $100. If labor is more intensive or there are special parts or tools needed, the price will fluctuate. Make sure you factor in the time, materials, and effort at a rate which is fair, yet competitive. Research other businesses in your area as part of a way to understand what works for you.

How much profit can a car window repair business make?

Automobile window replacement is a big business, with annual industry earnings totaling in the billions. If you position yourself right, with a comprehensive business plan and a capable team, you’ll be profiting in this industry. A glass repair startup can expect average earnings in the $45-60,000 range for the first few years, with continued expansion, moving forward.

How can you make your business more profitable?

In addition to car and truck windows, some businesses have expanded to RV, ATV, and boat window replacements. These vehicles are just as susceptible to damage, if not more so. Thinking about how your current business operates can sometimes lead to peripheral business ventures. Have creative discussions with your team and consider how the industry is changing and staying the same to anticipate new earning opportunities.

Want a more guided approach? Access TRUiC’s free Small Business Startup Guide – a step-by-step course for turning your business idea into reality. Get started today!

STEP 2: Form a legal entity

One crucial aspect that cannot be overlooked when starting your car window repair business is the importance of establishing a solid business foundation. While sole proprietorships and partnerships are the most common entity types for small businesses, they’re a far less stable and advantageous option than LLCs.

This is because unincorporated business structures (i.e., sole proprietorships and partnerships) expose you as an owner to personal liability for your business’s debts and legal actions, while LLCs protect you by keeping your personal assets separate from your business’s liabilities.

In practice, this means that if your car window repair business were to face a lawsuit or incur any debts, your savings, home, and other personal assets could not be used to cover these costs. On top of this, forming your business as an LLC also helps it to appear more legitimate and trustworthy.

More than 84% of our readers opt to collaborate with a professional LLC formation service to kickstart their venture. We’ve negotiated a tailored discount for our readers, bringing the total down to just $29.

FORM YOUR LLC

Note: If you’re interested in more information before getting started, we recommend having a look at our state-specific How to Start an LLC guide (DIY) or our in-depth Best LLC Services review (for those opting for a professional service).

STEP 3: Register for taxes

You will need to register for a variety of state and federal taxes before you can open for business.

In order to register for taxes you will need to apply for an EIN. It’s really easy and free!

You can acquire your EIN through the IRS website. If you would like to learn more about EINs, read our article, What is an EIN?

There are specific state taxes that might apply to your business. Learn more about state sales tax and franchise taxes in our state sales tax guides.

STEP 4: Open a business bank account & credit card

Using dedicated business banking and credit accounts is essential for personal asset protection.

When your personal and business accounts are mixed, your personal assets (your home, car, and other valuables) are at risk in the event your business is sued. In business law, this is referred to as piercing your corporate veil.

Open a business bank account

Besides being a requirement when applying for business loans, opening a business bank account:

  • Separates your personal assets from your company’s assets, which is necessary for personal asset protection.
  • Makes accounting and tax filing easier.

Recommended: Read our Best Banks for Small Business review to find the best national bank or credit union.

Get a business credit card

Getting a business credit card helps you:

Recommended: Apply for an easy approval business credit card from BILL and build your business credit quickly.

STEP 5: Set up business accounting

Recording your various expenses and sources of income is critical to understanding the financial performance of your business. Keeping accurate and detailed accounts also greatly simplifies your annual tax filing.

Make LLC accounting easy with our LLC Expenses Cheat Sheet.

STEP 6: Obtain necessary permits and licenses

Failure to acquire necessary permits and licenses can result in hefty fines, or even cause your business to be shut down.

State & Local Business Licensing Requirements

Certain state permits and licenses may be needed to operate car window repair business. Learn more about licensing requirements in your state by visiting SBA’s reference to state licenses and permits.

Most businesses are required to collect sales tax on the goods or services they provide. To learn more about how sales tax will affect your business, read our article, Sales Tax for Small Businesses.

Certificate of Occupancy

A car window repair business is generally run out of a shop or mobile operation. Businesses operating out of a physical location typically require a Certificate of Occupancy (CO).  A CO confirms that all building codes, zoning laws and government regulations have been met.

  • If you plan to lease a location:
    • It is generally the landlord’s responsibility to obtain a CO.
    • Before leasing, confirm that your landlord has or can obtain a valid CO that is applicable to a car window repair business.
    • After a major renovation, a new CO often needs to be issued. If your place of business will be renovated before opening,  it is recommended to include language in your lease agreement stating that lease payments will not commence until a valid CO is issued.
  • If you plan to purchase or build a location:
    • You will be responsible for obtaining a valid CO from a local government authority.
    • Review all building codes and zoning requirements for your business’ location to ensure your car window repair business will be in compliance and able to obtain a CO.

STEP 7: Get business insurance

Just as with licenses and permits, your business needs insurance in order to operate safely and lawfully. Business Insurance protects your company’s financial wellbeing in the event of a covered loss.

There are several types of insurance policies created for different types of businesses with different risks. If you’re unsure of the types of risks that your business may face, begin with General Liability Insurance. This is the most common coverage that small businesses need, so it’s a great place to start for your business.

Another notable insurance policy that many businesses need is Workers’ Compensation Insurance. If your business will have employees, it’s a good chance that your state will require you to carry Workers’ Compensation Coverage.

Find out what types of insurance your Car Window Repair Business needs and how much it will cost you by reading our guide Business Insurance for Car Window Repair Business.

STEP 8: Define your brand

Your brand is what your company stands for, as well as how your business is perceived by the public. A strong brand will help your business stand out from competitors.

If you already have a logo, you can also add it to a QR code with our Free QR Code Generator. Choose from 13 QR code types to create a code for your business cards and publications, or to help spread awareness for your new website.

How to promote & market a car window repair business

Marketing and promoting a business is so critical for success, especially for a business just starting out. A car window repair business is no different. Fortunately, our modern, technologically driven world allows for more connectivity and the ability for customers to seek out and find businesses they need so much easier. Creating a website for your business can be a huge part of this dynamic and will allow customers the ability to find out much of the information they need on their own. In fact, many contemporary customers prefer to do their own research. A website which allows customers to receive ballpark figures can significantly influence these same customers to come into your shop.

Traditional methods of advertising, such as in papers, radio, or on billboards can still be effective, depending on where you’re located. Population density and overall advertising coverage per dollar amount are important factors to weigh, when considering these methods.

You can create flyers, posters, and business cards for reasonable prices, which are also effective methods for local and regional advertising. These items allow for customers to take away a tangible item with your business name and logo attached. Name brand recognition has an important role in swaying customer choices. Whatever your methods, make sure you back up the reputation you’re building with solid workmanship and customer service. The importance of a positive review or recommendation cannot be overstated.

How to keep customers coming back

Once you’ve established your reputation and customer base, the next big trick is getting them to continue to support your business. Most customers want to feel like they are more memorable, recognizable, and special. They want to see a personal connection and it is your job to facilitate that connection. A simple act, such as remembering a customer’s first name or details of a prior interaction can solidify a customer for life. And, once customers are loyal, it’s good business to give them a deal or promotional special, now and again. Customers are the backbone of any business’ success.

STEP 9: Create your business website

After defining your brand and creating your logo the next step is to create a website for your business.

While creating a website is an essential step, some may fear that it’s out of their reach because they don’t have any website-building experience. While this may have been a reasonable fear back in 2015, web technology has seen huge advancements in the past few years that makes the lives of small business owners much simpler.

Here are the main reasons why you shouldn’t delay building your website:

  • All legitimate businesses have websites – full stop. The size or industry of your business does not matter when it comes to getting your business online.
  • Social media accounts like Facebook pages or LinkedIn business profiles are not a replacement for a business website that you own.
  • Website builder tools like the GoDaddy Website Builder have made creating a basic website extremely simple. You don’t need to hire a web developer or designer to create a website that you can be proud of.

Recommended: Get started today using our recommended website builder or check out our review of the Best Website Builders.

Other popular website builders are: WordPressWIXWeeblySquarespace, and Shopify.

STEP 10: Set up your business phone system

Getting a phone set up for your business is one of the best ways to help keep your personal life and business life separate and private. That’s not the only benefit; it also helps you make your business more automated, gives your business legitimacy, and makes it easier for potential customers to find and contact you.

There are many services available to entrepreneurs who want to set up a business phone system. We’ve reviewed the top companies and rated them based on price, features, and ease of use. Check out our review of the Best Business Phone Systems 2024 to find the best phone service for your small business.

Recommended Business Phone Service: Phone.com

Phone.com is our top choice for small business phone numbers because of all the features it offers for small businesses and it’s fair pricing.

Is this Business Right For You?

Individuals with a strong work ethic, knowledge of car and truck window systems and great customer service abilities will fit well. As a small business, one must also understand financial and managerial techniques for said businesses.

Want to know if you are cut out to be an entrepreneur?

Take our Entrepreneurship Quiz to find out!

Entrepreneurship Quiz

What happens during a typical day at a car window repair business?

Window repairs and replacements dominate the day to day activities for a car window repair business. Interacting with customers, ordering and receiving parts, and installing and finalizing window replacements are a regular part of this business. In addition, there will be an emphasis on

  • training and instructing employees
  • processing orders and payments
  • inventorying stock items
  • advertising and marketing for the business
  • communicating with parts distributors
  • travel costs for work and training programs

What are some skills and experiences that will help you build a successful car window repair business?

Since you will be servicing many different types of cars and trucks, having knowledge about the structure and function of window mechanisms, adhesives, and auto glass will be beneficial. Prior experience in auto repair or manufacturing would also be a bonus. Small business managerial and financial experience or training will also prepare you for managing employees and your bottom line. Finally, customer service must be one of your strong suits. In order to create long lasting relationships and promote continued business from return customers, you need to be able to communicate and finalize customer requests.

What is the growth potential for a car window repair business?

Car window repairs will continue to be a necessity unless windows are made indestructible. There will always be some level of competition in this business, but there will also always be a need. The key to success will be to set yourself apart from the competition through superior customer service and competitive, yet fair pricing.

Take the Next Step

Find a business mentor

One of the greatest resources an entrepreneur can have is quality mentorship. As you start planning your business, connect with a free business resource near you to get the help you need.

Having a support network in place to turn to during tough times is a major factor of success for new business owners.

Learn from other business owners

Want to learn more about starting a business from entrepreneurs themselves? Visit Startup Savant’s startup founder series to gain entrepreneurial insights, lessons, and advice from founders themselves.

Resources to Help Women in Business

There are many resources out there specifically for women entrepreneurs. We’ve gathered necessary and useful information to help you succeed both professionally and personally:

  • Funding
  • Events
  • Guides
  • Support

If you’re a woman looking for some guidance in entrepreneurship, check out this great new series Women in Business created by the women of our partner Startup Savant.

What are some insider tips for jump starting a car window repair business?

You need to make your business stand out amongst the competition, therefore your first moves should be to alert the public about your business and what you offer. Social media, a website, and an initial advertising blitz can all be of benefit to your business. It is also advisable to align yourself with related clubs and organizations, such as car clubs, mechanic and body shop groups and organizations supporting your specific trade, such as the National Windshield Repair Association. You will also want to research how you can become a certified window repair technician for various insurance companies. Working for insurance companies helps to funnel a great deal more business to you.

How and when to build a team

You can often start a car window repair shop with a small crew, maybe 3 to 4 people but, more than likely, your business’ success will need more hands on deck. When you have a crew of technicians, all properly trained and certified, you are able to allow the business to run itself without much guidance. Give your business 6 months to base an initial measure of success, and then again, at your 1 year mark.

Deciding on the number of employees should be based on data and trending numbers, as often as possible. Watch how your advertising and customer engagement drive more business and observe industry and market trends to determine if your success is more specific to your store or to an overall industry trend. As you have continued success, it will signal a time to build a team that has time to learn your system and all of the ins and outs of window replacement techniques and materials.

Useful Links

Real World Examples